We accept Visa, Master Card, and American Express. We do not provide credit terms other than credit card accounts.
Our typical turn times are 10 business days (Monday through Friday) on most orders. Please allow 4 to 6 weeks for delivery. We will let you know immediately via email if we encounter any problems with your order.
All Sales are Final
All Reservation Deposits are Final and not refundable
Except as otherwise indicated elsewhere in this publication, with respect to a particular portion, file, or document, any person may view, copy, print, and distribute this document subject to the following conditions:
The document may be used for informational, non-commercial purposes only.
Any copy of the document or portion thereof (in any form what so ever) must include this copyright notice.
Emerald at Queensridge reserves the right to revoke this authorization at any time. Upon revocation, any and all uses of this document shall be discontinued immediately.
Emerald at Queensridge shall not be responsible to any person or entity for any criminal, illegal, inequitable, or inappropriate comments, pictorial images, data or information of any third party, whether transmitted through or connected by Emerald at Queensridge internet address or web page, even if Emerald at Queensridge has been advised of the possibility of such materials.
This publication is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Emerald at Queensridge shall have no responsibility or liability for errors or omissions in this publication or other documents which are referenced by or linked to this publication.
References to third parties, their services and/or products, are provided "as is" for information only and shall in no way be deemed as an endorsement or warranty. In no event shall Emerald at Queensridge be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, or on any theory of liability, arising out of or in connection with the use or performance of this information.
This publication may include technical or other inaccuracies, omissions, or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Emerald at Queensridge may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
Typographic and Photographic Errors Policy
Emerald at Queensridge is not responsible for typographical errors, or for misjudgments due to customer's screen resolution or screen color depth
Emerald at Queensridge respects your privacy and this privacy statement reflects the value we place on protecting the personal information you provide. This statement informs you about how we collect and use information on this web site. Our site offers many resources that you may browse without revealing information about yourself. We invite you to use our site as a resource to learn more about our products, imaging tips and tricks, special events, and read our product reviews. However, there are other times when you will be asked to provide personal information, which we will use to respond to your transactions and service requests to better assist you.
Information you give us. How is it used?
When you visit our web site, there are times you will volunteer information about yourself. The information you choose to give us depends on the type of online transaction you select. For instance, you will provide personal information when you request or complete an online transaction including order placement; elect to participate in contests, rebate programs or promotions; complete online surveys; register your product; request online services and information such as support, customer service and email newsletters or special offers.
For order processing, you will be asked to provide your name, shipping and billing address, email address, phone number(s), and credit card information.
You may also choose to participate in online contests and promotions, surveys, and various online services. In these instances, we will request personal information to notify contest winners, administer promotions, and communicate with you to fulfill your service requests.
When you enter a contest or other promotional activity, we may ask for your name, address and email address. In some cases, you may be directed to a sponsor's web site to enter the contest. This sponsor is collecting your personal information. Please note that when you click on one of these links, you are transferred from our site to another web site. We encourage you to read the privacy statements of these linked sites since their privacy statement may differ from this privacy statement.
We will on occasion contact you about products and services, upgrades, promotional offers, contests, newsletters or other activities that may be of interest to you. We will respect your wishes if you elect not to receive correspondence about these activities. With each communication you receive, you will have the opportunity to indicate if you do not want to receive future communications.
We may also release personal information to government authorities when the law or legal regulations require us to do so.
Information we collect from you. How is it used?
Your web browser has a feature that allows us to send your computer a "cookie", which contains small pieces of information. This information allows us to improve our site and services. Using cookies we can track technical information so we can enhance usability while you navigate the site, purchase product, or request support. Technical information may include browser type, operating system, pages visited and the Internet Protocol (IP) address of your computer. With this data we can analyze, for our use or for select business partners, aggregate customer traffic patterns to improve site content, ease of use, and customer communications
In general, web browsers are pre-set to accept cookies, but you may change your browser setting to block cookies. Or you may set your browser to notify you when you receive a cookie, which you may then accept or block. Cookies do not contain personal information unless you provide it yourself. Please note that if you set your browser to block cookies, some online transactions will be unavailable to you.
Your choice about how we use and share the information you provide
Our mission is to continually work to improve our customer relations, products and services, and communication with our customers is an effective way to help meet this commitment. With your consent, we may on occasion send you electronic publications, emails or other communications about imaging tips and tricks, special upgrade offers, promotions, contests, new products, or customer surveys.
We do not sell, rent or lease your personal information to others. However, our site links to other sites that may request personal information, which you can elect to provide or not.
Protecting customer information
When you place an order, access your account, or request order status, you are directed to a secure server. The encryption technology used is the industry-accepted Security Sockets Layer (SSL). Your name, your personal information and particularly your credit card information are encrypted before you send your information. To make sure you have the most current security features on your browser, you want to download the most recent version of your favorite browser, which should have full SSL technology support.
Changes to this policy statement
We reserve the right to revise the terms of this policy statement when, for example, there are improvements to technology, new data processing methods, legal changes, or modified product and service offerings. You agree to accept the current version of this privacy statement at the time you visit this site. It is solely your responsibility to read this privacy statement to understand how your information will be used. When Emerald at Queensridge changes this privacy statement, we will indicate at the beginning of this statement when our privacy statement was last updated.